A message from All Animals about COVID-19
September 2020 Announcements
As we progress and take it day by day we adapt with the current situations. For the month of September (and most likely through the end of the year), we will continue with our curbside services. No clients may enter the hospital at this time. Since we have temporarily modified our hours, this allows us to see more patients while also having stricter sanitation protocols after each patient.
For appointments with Dr. Molnar or a technician, please call (818)600-1838 or text (818)600-6414 when you have arrived, inform us of your parking location/car and we will come assist your pet inside the hospital for treatment. We will communicate over the phone while you wait in your car, and return your pet once they are ready. If you prefer to drop off in the morning, run a few errands and return afterward, we can accommodate that as well.
For prescriptions, pet food and other products, we have a designated table outside the front door that will have your item ready for you after it has been requested to limit contact. (This does not apply to Just Food For Dogs frozen food).
To decrease the high call volume, should you have any questions, please do not hesitate to email us directly at email@example.com or text us at (818)600-6414 during business hours of 9am – 4pm weekdays. The office is still closed Thursdays, Saturdays & Sundays. You may also use the PetDesk phone app to request appointments and access your pet’s medical records.
As always, we thank you for understanding and your patience as we all adapt together to these changes.
August 2020 Announcements
June 6, 2020
We want to thank you for your patience and loyalty during these unprecedented times.
The CA Veterinary Medical Board still requires us to only provide essential veterinary services that are non-elective. This means we are still prioritizing urgent medical cases, that are accident & illness related. We are still post-poning wellness exams, & spay/neuter surgeries until further notice (hopefully July).
There has been an increase in urgent cases and a high volume of calls. Please remember that we are a small team doing all we can to continue providing the same personal medical care to your pet’s while also tightening our sanitizing and bio-security measures for your safety. We do our best to meet everyone’s needs but since we only have one veterinarian, Dr. Molnar, we can only provide care for a number of patients without impacting another patients medical care. We are currently reserved 2 weeks out when scheduling an appointment with Dr. Molnar.
Therefore, we will continue being open Monday, Tuesday, Wednesday and Fridays until about 4pm. We will be closed Thursday, Saturday & Sundays. PLEASE remember to call us on our main phone # (818)600-1838. All other numbers direct you to other departments and your call may not be answered.
I hope you see your safety is our biggest concern. We are incredibly optimistic that we will emerge from this better and stronger together. We appreciate you, our loyal clients, you are at the heart of what we do and why we do it.
We want to thank everyone for the amazing support and understanding you have provided us during this challenging time.
In order to continue providing essential veterinary services, we will carry on with our curbside services throughout the month of May. We will reassess the situation when the stay at home order has been lifted.
Our business hours will continue to be:
- Monday: 9am – 4pm*
- Tuesday: 9am – 2pm*
- Wednesday: 9am – 4pm*
- Thursday: CLOSED
- Friday: 9am – 4pm*
- Saturday: CLOSED
- Sunday: CLOSED
*Hours may fluctuate depending on biosecurity, safety and business needs.
Please remember to call using our main phone number 818-600-1838 to get through to us. Using any other number to reach us will result in forwarding to other departments and mailboxes.
Make sure you have downloaded the PetDesk app so you can contact us much quicker, if the phone lines are not available. Download PetDesk App Here
You can request an appointment, visit our website, send us an email or text message, request a prescription refill and see your pet’s medical history & reminders!
We ask that you keep in mind Dr. Molnar is our only veterinarian and we do our best to ensure you and your pet have adequate time and attentive medical care, therefore we are still only scheduling appointments for accidents, illness and injuries. Wellness and preventative exams will be postponed until June.
We are still adjusting to the COVID-19 flow as there seems to be a change everyday.
For now, we will be closed on Saturday, March 21 and Saturday, March 28.
We are trying to keep our business hours from 9am until 4pm.
We are taking the time to sanitize, disinfect and restock to prepare for what your pet may need.
Feel free to contact us through PetDesk app or email us at Help@allanimals-vet.com so we may answer your questions
Thank you so much for the amazing support and understanding.
Please stay safe & healthy!
Uh-Oh COVID-19 is spreading & coming to a city near you!
The news media is panicking! A novel virus is circulating! What am I supposed to do?!
In late 2019, the initial human case was identified in Wuhan, China. Word quickly spread, along with the virus, and the world responded by attempting to contain the virus to China. Well, that only works BEFORE the horse exits the barn.
Based on what is known about other corona viruses, the incubation period for COVID-19 is similar (14 days) with the current average being ~5 days. Thus, people are quarantined/isolated for 14 days to prevent shedding of virus to others.
All of this is interesting, but how is COVID-19 transmitted? Since it produces respiratory illness, does that mean that it is aerosolized? Well, sorta, and no. COVID-19 appears to be spread through contact with infected droplets, i.e. schmutz from a sneeze, or a cough. The droplets are believed to spread only about 6ft from the infected person, so as long as you maintain some good personal distance, you should be fine. COVID-19 may survive on hard surfaces for a few hours, but not on soft surfaces, and fomites are not suspected to play a large role in transmission.
In Hong Kong, a dog belonging to a person positive for COVID-19 tested “weak positive” as well. Initially, environmental contamination was blamed for the positive PCR test result. However, with repeated tests remaining positive, it seems likely that the dog is indeed positive. Serological tests (paired titers) are pending. The dog is ASYMPTOMATIC! Thus, it is unclear if the dog is able to transmit the virus or if it is merely a dead-end host. Bottom line – continue to hug your dog, unless you are quarantined.
Now we arrive at what is likely the most interesting component of this current COVID-19 story – the media and the ensuing panic. In the USA, a person’s risk of contracting COVID-19 remains very low. If you hang out with people who recently traveled abroad, your risk increases slightly. If you spend time with people who just got back from China, your risk goes up. But, remember, just keep a 6ft or greater distance from everyone and your risk remains low no matter who is in the room!
Data still indicates that the flu presents a bigger threat to most of us than COVID-19. Continue to love your pets and please, please, remain calm.
Here at All Animals we are taking preventative measures just as the CDC recommends. Our day to day cleaning procedures are already very comprehensive considering we deal with a lot of different pathogenic microorganisms.
The level of concern around the threat and spread of the coronavirus (COVID-19) around the globe, and particularly in the U.S., reached new heights this week.
As your trusted veterinary medical provider, we want you to know that it’s business as usual. We are taking precautions prescribed by the CDC and the World Health Organization (WHO) in all of our offices
There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:
Avoid close contact with people who are sick.
Avoid touching your eyes, nose, and mouth.
Stay home when you are sick.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
Face Masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.
Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
This is nothing new for us as we have always sanitized and disinfected before & after every patient rigorously considering the variety of animals we are exposed to.
We do however ask you to let us know if you are not feeling well or are sick (fever, cough, shortness of breath) and request that you stay home. We do not want our clients or team members at risk. Without our team members we are not able to continue providing medical care to our patients.
If your pet is not ill, we ask that you postpone wellness exams for your pets so we may have additional time for sick patients in need of medical care. We also provide the option of curbside pick up for all medication refills, prescription food & other products. Just give us a call and we will gladly bring it out to you.
During this time we are not taking in any new clients.